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Association of British Insurers
51 Gresham Street,
London
EC2V 7HQ
Tel +44 (0)20 7600 3333
Fax +44 (0)20 7696 8999
Website http://www.abi.org.uk
Email info@abi.org.uk

ABI your questions about insurance answered
The Insurance Ombusman Scheme

The Insurance Ombusman Bureau
South Quay Plaza II
183 Marsh Wall
London
E14 9SR

Fax: 020 7964 1001 (mark for the attention of Insurance Division)

Enquiries Department (for complaints against your insurer)
Email: complaint@theiob.org.uk
Tel: 0845 600 6666

Advice Centre (for general advice)
Tel: 020 7964 1400
Fax: 020 7964 0459
E-mail technical.advice@financial-ombudsman.org.uk

Press Office
Tel: 020 7964 0024
Fax: 020 7964 0025
Mobile: 07718 658313
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